Guarantee

Our Promise to Your Success

At ITCertsDumps, we are fully committed to helping you prepare for your certification exams with confidence. We provide carefully prepared Questions, Practice Questions, and Dumps designed to match real exam topics and help you understand the concepts clearly.

We believe in the quality of our study material and stand behind what we offer.

100% Money-Back Guarantee

To give you complete peace of mind, ITCertsDumps offers a 100% Money-Back Guarantee. If you prepare using our Practice Questions and Dumps and still do not pass your certification exam, we will refund your full payment.

This guarantee is our way of showing trust in our products and commitment to your success. If our material does not help you reach your goal, we are ready to make it right.

Why We Offer This Guarantee

This guarantee exists to make sure our Questions and Dumps meet high standards and deliver real value. At the same time, it helps protect honest customers from misuse of the refund system. We cannot be responsible for situations beyond our control, such as a candidate not appearing for the exam.

How to Request a Refund

Requesting a refund from ITCertsDumps is simple and clear. To process your claim, you need to send us proof that you appeared in the exam and did not pass. This includes your exam registration proof, official exam result or score report, your order number, your name, and the payment method used.

All refund requests must be sent to support@itcertsdumps.com. Once your request is reviewed and approved, your refund will be processed within 7 business days. In some cases, we may also offer a suitable replacement product if that better meets your needs.

Fair Use of the Refund Policy

To keep this policy fair for everyone, the money-back guarantee applies only if the product was used for exam preparation for at least seven days, the exam was actually attempted, and the purchase was made within the last thirty days.

The guarantee does not apply to exams that are not live-proctored, retired exams, or cases where the exam was skipped for personal reasons. Discounted or free products, as well as bundles or packages, are also not covered under this guarantee.

Certifications Not Covered

Please note that the money-back guarantee does not apply to certain certifications, including Adobe, Palo Alto, Cisco, Fortinet, Linux Foundation, IAPP, SAP, and SSCP. These vendors have exam policies that prevent us from offering a guarantee.

Our Right to Review Claims

For any situation not clearly mentioned in this policy, ITCertsDumps reserves the right to review, approve, or decline a refund request based on fairness and policy intent.

Need Help or Have Questions?

If you have questions about this Guarantee Policy or need help with a refund request, feel free to contact us.

Refund Email: support@itcertsdumps.com
Response Time: Within 7 business days after receiving your complete request